Employment Opportunities

Protection Services Officer II - SCOP

    • Job Tracking ID: 512466-611766
    • Job Location: Newport News, VA
    • Job Level: Mid Career (2+ years)
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: March 16, 2018
    • Years of Experience: 2 - 5 Years
    • Starting Date: April 1, 2018
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Job Description:


Responsible for providing a safe and secure environment for visitors, volunteers, and staff that helps grow the audience and provides improved access.  Monitor environment to detect potential hazards and notify appropriate personnel for corrective action.  Protect assets and provide assistance and service to public and staff according to established procedures.  Address visitor and staff complaints and violations.  Respond to emergencies regarding potential loss of property or physical danger to visitors or staff. 



  • Maintain a security post and/or conduct periodic tours of the Museum facility, grounds, buildings, park, lake and Noland Trail to prevent fire, theft, vandalism, illegal entry, and injury.  Acknowledge and respond to activated alarms, secure facilities, and unlock doors/gates. May be assigned to respond to after-hours alarms.
  • Maintain order and prevent disturbances.  Take corrective action to prevent harm or injury to the public and/or staff when appropriate.  Enforce parking regulations, city ordinances, direct traffic, and assist local law enforcement and fire officials on Museum property only.
  • Enforce rules and regulations on the Museum property as they relate to Museum policies and compassionately explain policies/procedures in difficult situations to both public and employees.
  • Project a positive attitude of service to the Museum, employees, volunteers, and visitors.
  • Monitor CCTV cameras, access, intrusion, and fire alarm systems; identify suspicious activity, and dispatch, direct emergency response to correct the situation.  Respond and assist as necessary.
  • Secure buildings from storm damage and act as support staff during time of manmade or natural crisis.
  • Perform assigned duties, responsibilities, and special projects as directed by the Director of Protection Services, Sergeant, or Administration.
  • Follow established Standard Operating Procedures.

Experience and Skills:

Knowledge, Skills, Abilities:

  • Ability to read, write, and communicate effectively at a level generally acquired through completion of a high school education in order to prepare reports and deal effectively with the public and staff.
  • Knowledge of security, public safety measures, fire safety, and techniques at a level generally acquired during 6 to 12 months of on-the-job training and orientation in such techniques or college curriculum in Administration of Justice or related field.



4 years security experience required.


Education, Licensure, Certifications:

  • High school diploma or GED required.
  • Possess a valid Commonwealth of Virginia driver’s license.
  • Ability to obtain Public Official Bonding and Armed Special Conservator of the Peace appointment and maintain same during employment.
  • Ability to obtain a Commonwealth of Virginia Concealed Weapons Permit and maintain same during employment.


Conditions of Employment:

  • Current Division of Motor Vehicles driving record, which is free of any moving violations within the past three years immediately preceding, or during employment with Protection Services.
  • Work rotating shifts, weekends, and holidays, as required. Schedule is Thursday-Sunday, 10-hour shifts.
  • During off-duty hours, often on short notice, provide shift coverage in the absence of a scheduled employee and respond to emergency calls needing immediate attention.
  • Reside within a 30-minute response time to the Museum is required.


The Mariners' Museum offers a comprehensive benefits package for regular full-time staff, and their eligible dependents which includes medical and dental insurance (cost-sharing involved) as well as term life insurance, long-term disability insurance, flexible spending accounts, and a 403(b) pension plan. In addition, paid vacation, sick leave, and holiday pay is provided to all regular full-time staff.

The Mariners' Museum is an Equal Opportunity/Affirmative Action/Equal Access employer and actively encourages applications from minorities, women, individuals with disabilities, and veterans.